Send the right message to the right people.
Always personal, even when your volunteer communication is automatic. Send custom emails, confirmations, and reminders to one or hundreds that keep everyone informed and on time.
Volunteer communication organized and on brand.
Good communication isn’t just logistics. It’s how you keep people engaged and showing up to help.
A shared inbox built for teamwork and trust.
Handle volunteer communication in one place. Send updates, delegate replies, and stay on top of every message.
See what’s been sent
Each volunteer profile keeps a record of sent emails and replies, so you can trust that communication is delivered and easy to find.
Email templates that feel personal
Create polished, reusable email templates with buttons, links, and personalized fields. Use them for automated confirmations or send instantly as a new message.
Confirmations and reminders you can count on.
Volunteers receive automated confirmations and reminders with clear details about their signup status, time, and location. It reduces confusion, cuts down on no-shows, and gives you one less thing to worry about.
Choose when reminders are sent.
Confirmations and updates are grouped into one simple email.
Add a custom message to the top of automated emails.
Reach the volunteers you need, fast.
When you have a last-minute spot to fill or want to message a specific group of volunteers, Timecounts makes it easy. Use filters or saved segments to focus your outreach so every message feels relevant and volunteers only read what’s meant for them.
Communicate with volunteers by their schedule and availability.
Target emails by tag, hours, or custom criteria.
Follow up confidently after events or shifts.
Streamline how your organization communicates.
Bring structure to updates, announcements, and emails so everything stays clear, compliant, and coordinated.
Post volunteer announcements
Keep volunteers informed without another email. Use banners for urgent alerts or dashboard messages for friendly reminders and news.
Customize admin notifications
Get notified when new messages, shift requests, or applications need review. Choose instant alerts or a daily digest.
Reliable, compliant email delivery
Messages automatically follow privacy and opt-in standards, so communication stays respectful and professional.
Still have questions?
Here’s what organizers ask most.
How does Timecounts ensure messages reach volunteers?
Timecounts sends messages in steady, well-timed batches, which helps avoid spam filters and keeps your organization’s sender reputation strong. We also handle bounces and unsubscribes automatically behind the scenes, so your messages are more likely to land in real inboxes where volunteers will see them.
Are reminders and confirmations unlimited?
No, we offer a free version of Timecounts to approved organizations, and our Pro Plan is priced at less than $2 per day. As a mission-driven organization, we’ve intentionally set the Pro Plan below market value to make it accessible to as many nonprofits as possible.
Where do volunteer replies go?
No, we offer a free version of Timecounts to approved organizations, and our Pro Plan is priced at less than $2 per day. As a mission-driven organization, we’ve intentionally set the Pro Plan below market value to make it accessible to as many nonprofits as possible.
Have more questions?
Email us at support@timecounts.org and we’ll get back to you soon.